How we go above and beyond for our guests

HOW WE GO ABOVE AND BEYOND FOR OUR GUESTS

Eleanor Roosevelt rightly said, “True hospitality consists of giving the best of yourself to your guests.”

Windsor Motel is the best budget hotel in Lake George, NY because we believe in the above-mentioned thought. From our housekeeping team to the receptionists, security guards to any kind of staff, each person is dedicated to curating the best experience possible for our guests. We understand that your trip will only be as special as your lodging and it is an indispensable part of your travel experience. Thus we leave no stone unturned in bringing to you the best of everything. Read on to learn more about how we go above and beyond for our guests.

A Seamless Personalized Experience

Nothing spells luxury more than a personalized experience curated to the needs, choices and wants of the customers. We understand the importance of first impressions and the impact they can have on making your travel experience a warm and welcoming one. Our front desk staff greets you with the warmest smile and arranges for special requests. We understand the purpose behind your stay so that we can help you in your itinerary and the journey forward.

Flexible Check-in and Check-Out Options

An impending worry we find our customers in is about the rigid check in and checkout options. Since we strive towards complete customer satisfaction, we allow them flexibility in coming to the motel. All you have to do is inform us beforehand so that we can make arrangements. If you arrive early or want to leave late, we will try our best to accommodate the same.

Customized Room Preferences

At Windsor Motel, we understand that tailoring services leads to ultimate comfort and satisfaction. We entertain special requests right before you check in so that the rooms can be prepared accordingly. Whether you require a particular room location, temperature, or pillow preference, we can make it happen. If you plan on staying for longer, we adjust the housekeeping routine accordingly. No matter what, your rooms will always be spic and span.

Stellar Amenities Beyond Imagination

When you visit us, you will not be able to keep a record of our multiple amenities. We keep adding and updating services so that our guests are rewarded with a seamless experience. From flexible check-in, to ample parking space, 24/7 guest assistance to multiple room options, there is nothing we do not offer. Explore our website to learn more about the services we offer.

Guest Satisfaction Follow-Up

While we pride ourselves on providing world class service, we give equal importance to working on loopholes. Our front desk and housekeeping team will constantly ask you about your needs during your stay. Once you check-out, we will request you to fill a feedback form and provide suggestions. You will see that they will never go in vain because we constantly refine our services.

We hope you now understand our relentless efforts towards providing the best experience to our guests. Whether you are visiting us for a night or staying with us for a week, we will put our best foot forward at all times. Get in touch with us to learn more about the multiple room options and the difference we can make.